Our Guarantee & Warranty - Kestrel Air Duct San Jose

The Kestrel Air Duct San Jose Guarantee

We started under the Kingswell Guarantee in 2004, and that same written standard applies to every job we do in San Jose. For a homeowner, the guarantee means four things, put on paper before work begins: a written price you agree to before a single vent is touched, a defined arrival window we actually keep, a job site left cleaner than we found it, and a written promise covering the work itself. If we fall short, we come back and make it right at no charge. That’s the whole idea. Cleaner air, from the vents back, and a company that stands behind the claim.

Call (669) 220-7869

What’s Covered

• Written price before any work begins. The quote you approve is the price you pay, always, on every visit, with no exceptions. No door-step revisions and no surprises once the equipment is out of the van.
• Arrival within the window we gave you. When we schedule a San Jose appointment, we commit to a defined arrival window. Our technicians show up when we said they would.
• Workmanship on every vent and duct we touch. If a section we cleaned falls short of the standard within the guarantee period, we return and re-clean it free of charge. The 365-Day Done Right Promise is documented in writing on every job.
• Cleanup of the entire work area. We use Abatement Technologies HEPA filtration to keep loosened particles out of your living space during cleaning, and we leave the job site cleaner than we found it. That’s part of The Kingswell Way values code.
• Parts and products we recommend. If we suggest a Honeywell, Aprilaire, or Guardsman filtration product for your system, we stand behind the recommendation. We don’t push products that aren’t relevant to what we found in your ducts.
• Professional conduct on-site. Every technician is background-checked and uniformed. The Kingswell Way governs each visit: say the price, show up in the window we gave, leave the place cleaner, put the guarantee in writing, come back if it fails.

Our Satisfaction Promise

If something isn’t right after we leave, you call us and tell us what fell short. We don’t argue about it. The written guarantee covers our work for 365 days, and that means exactly what it says: if the cleaning doesn’t hold up within the guarantee period, Kestrel returns and makes it right at no charge. That isn’t a courtesy we extend at our discretion. It’s in writing on every job we do in San Jose.

For dryer vent cleaning, the same standard applies. If a vent we cleaned becomes restricted again within the guarantee period due to something we missed, we come back and re-clean it. We inspect before we finish, and we show you what came out. You’ll see the debris, not just hear about it.

To invoke the promise, call us at (669) 220-7869. A live person answers, 24/7. Tell us the address and what’s wrong. We schedule the return visit and honor the guarantee. No forms, no hoops, no fine print dodges. Dale Whitmore, Owner, makes sure every job carries the same written standard we’ve used since 2004.

Licensed & Insured Backing

Licensing and insurance are the real guarantee behind the paperwork. They mean the company you’re dealing with is accountable to more than just its own promises. Kestrel Air Duct San Jose is licensed and insured, and that protection covers your home while our technicians are working inside it. If something goes wrong, you’re not left holding the cost.

We’re part of the Kingswell family of companies, founded in 2004. Every location operates independently under the same Kingswell Guarantee, which means the standard doesn’t shift from one city to the next. The crews wear uniforms, pass background checks, and use professional-grade equipment rather than whatever fits in a box-store run. Rotobrush rotary brush systems dislodge debris at the duct wall, Nikro negative-pressure units pull contaminants out, and Abatement Technologies HEPA filtration keeps loosened particles from drifting through your San Jose home during the cleaning.

That combination, trained technicians, commercial equipment, and written accountability, is what makes a guarantee worth the paper it’s printed on.

How the 365-Day Done Right Promise Works

Here’s the practical version. We clean your air ducts or dryer vent. We give you a written description of what we did, what we found, and what the guarantee covers. If, within 365 days, you notice a problem that falls within the scope of the work we performed, you call (669) 220-7869. We schedule a return visit. We fix the issue. You pay nothing for the return.

The promise covers the workmanship and thoroughness of the cleaning itself. If a section of ductwork we cleaned was left with debris still bonded to the walls, or a dryer vent we serviced still has a lint bypass blockage we should have caught, that qualifies. What it doesn’t cover is new buildup that accumulates naturally after we leave, or a problem caused by something outside the system we worked on. Dust return over months is normal. A vent we cleaned that’s still visibly restricted when you check it two weeks later is not.

Dale Whitmore has run Kestrel Air Duct San Jose on this standard since 2004. The guarantee isn’t a marketing line. It’s the same written commitment applied to every job from the start, and it’s the reason we put it on paper before we put a tool to a vent.

What You Can Expect the Day We Arrive

The Kingswell Way isn’t a vague customer-service promise. It’s a specific code our technicians follow on every San Jose job: say the price, show up in the window we gave, leave the place cleaner, put the guarantee in writing, and come back if it fails. You’ll know the price before work begins. You’ll know when we’re coming. You’ll see the equipment we use and why it matters. And you’ll have the guarantee in your hand before we leave.

Most homes run between $350 and $650 for a full air duct cleaning, depending on system size and the number of returns. Dryer vent cleaning typically runs between $125 and $225. We give you one flat price per system, agreed before work starts. No per-vent pricing, no upsell once the van is in your driveway. If you want a filter or IAQ product like a Honeywell, Aprilaire, or Guardsman unit, we’ll show you what we found and recommend accordingly. You decide.

Call (669) 220-7869 for an exact quote. A live person answers, day or night. We’ll walk through your system, give you a written price, and schedule a window that works for your San Jose home.

Written by Dale Whitmore, Owner at Kestrel Air Duct San Jose, serving San Jose since 2004.